Frequently Asked Questions
Everything you need to know about your Oner Active gear.
How should I care for my Oner Active seamless leggings?
To maintain the compression and fabric integrity, we recommend washing your leggings inside out on a cold, gentle cycle. Avoid fabric softeners and tumble drying; instead, lay them flat to air dry.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Do you ship internationally?
Yes, Oner Active ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for our high-compression collections to ensure maximum comfort during workouts.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we have a very limited window for changes. Please contact our support team immediately, though we cannot guarantee changes once the order has entered the fulfillment stage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay, depending on your region.